Written by Brian Cluff
Published: 05 November 2013
Support Solution is seeking local technicians for our Glendale, AZ office. Technicians will be responsible for covering phone calls and email support, although L1 techs may be responsible for chat support in the near future.
Applicants should possess the following traits:
Excellent phone and email etiquette
Confident, positive attitude
Ability to work with little to no supervision, with a local team, and with our remote client teams
Ability to "RTFM", using any resources needed to resolve the issue at hand
Applicants will be expected to demonstrate an understanding of the following technologies/software:
Linux (CentOS and Debian/Ubuntu mostly)
Basic understanding of Windows technologies(MS SQL, IIS, ASP/ASP.net)
Basic understanding of LAMP apps(wordpress, joomla, drupal, etc.)
Multiple positions on multiple shifts available. If you are in the Phoenix area, we want to talk to you.