On Sat, 25 Mar 2000, Craig White wrote:

> telling the sales people what you need when you sign up is a laugh...they
> haven't a clue what they're selling.

Neither do most of their techs or most anybody I've talked to. The tech
yesterday at least knew about the service to some extent.

> I can tell you this because I have been on their system for 9 months now and
> I have put about 7 clients on their system.

I've been with them over a year. For the most part it's been good, but
they're support seems to be cracking up and that worries me.

> The new setup from Sprint/Earthlink is 1000 percent better - maintaining
> telnet/ftp connections is no problem anymore. Speed is improved.
> 
> The current 2 way system (before Sprint Broadband/Earthlink) varies from
> customer to customer and minute to minute varies greatly. Seeing what I am
> seeing in just a few days has caused me to get customers scheduled for
> changeover as soon as possible.

How does one go about that? Are they still based off South
Mountain? What's it like using ssh/telnet across that connection? I've
heard SpeedChoice's 2 way for ssh really blows (even at the places that
can keep the connection up).

ciao,

der.hans
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