YMMV, but start at www.linuxtelephony.com .

\_  
\_ I've got a situation that i need help with in order to avoid
\_ using NT or some other M$-Non-OS.
\_  
\_ We need to have a list of stuff (names and phone numbers) presented
\_ to the person.  They either dial the phone number or (if its not too
\_ much work right now) click on the number and have the computer
\_ dial it.  After they are done talking, they need to enter one
\_ of a (limited, pre-selected (probably for now)) status codes. [...]