Fellow Linux-using friends, Perhaps I should post this to the AZIPA group, but I perceive that there is more relevant expertise here, and I know there is some overlap in subscribers. If I can't get the input I'm hoping for here, I'll cross post the message. I'm another person who got raked over the coals when Cox went down last week. Although I am "up" in a manner of speaking right now, the pieces still have not stopped rolling. Yes, I have read all the email I could from both lists relevant to the Cox transition, but don't have a solution for myself yet. I now have basically two issues to resolve: o Getting my router to work so I can get *both* my systems on the net. o Figuring out how to POP my cox.net email. I'm sure once I have that worked out, I'll be all set. The details of my problem are spelled out below. Please bear with me while I tell my story: My home configuration is simple: I have a Dell P3 running Linux and a Mac (actually a Motorola StarMax Mac clone, with a G3 accelerator, running Mac OS 9.0.4). These two machines go into a simple hub, which in turn goes to a Netgear RT311 router, which goes to my cable modem. Pretty simple, right? Two computers, neither one a Windows machine, going to a router. Comments regarding Cox and routers aside, the fact is: it worked one moment and the next it did not. I should point out that once I got set up last August, I have not experienced a single outage. I have been quite happy with the service and the speed of the connection. On with my tale ... o My little "happy meal" conversion kit arrived from Cox a week or so ago. I was busy, and perceived I had some grace time, so ignored it. o At 7:30 AM Tuesday I was happily working away ... typety type, typety ... when *BLAM*, I lost my connectivity. I had work and an invoice to deliver, and other important needs for the Net. It was four and a half days before I got connected again. Naturally, the first couple of days was spent trying to find out what **I** did wrong. Of course, I'd done *nothing* wrong. And the irony is, without the Net, it was hard for me to find out. Call the service number? Fugedaboudit. You all know why. o Meanwhile, I began reading the instructions in my conversion kit. I had to drive four miles to the library to get to a computer where I could connect to the site they told me to, type in my authentication number, and establish an email address. Did it. No problem. I tested it, and am now able to send and receive mail to and from using the Webmail interface. Haven't set up the accounts for my family yet. o Next, the instructions said to put that CD into my computer. I stuck it in the Mac, and ran it. *Big* mistake. - Nearest I can tell, all the CD does is to install a piece of software called CorrectConnect, which as far as I can tell I don't need or want, and may have some security issues. - Also, it apparently installs Outlook, which I wouldn't want on any system of mine if it was the last piece of software on earth. - Finally, when I bring up IE on the Mac, I now see an animated C-O-X logo in the upper right corner, so evidently that's been infected, too. Can't say as I'm pleased by this "feature". The program on the CD appears to do *nothing* as far as actual "conversion" or configuration is concerned. The only thing needing to be looked at is to check the TCP/IP stuff, which as it turns out, needs no tweaking whatever. On the Mac it couldn't be simpler. Just set it to get an address with DHCP and Ethernet, and it's done. That's how it's been set since I got Cox@Home in August. Does anyone know how to back that junk off my system without destroying it, or have I been absorbed by the Borg? Are you still with me? Thanks! ... o After several days of trying to work at home without a Net connection, and repeated trips to the library with floppy disks, I was starting to think of creative uses for a machine gun and a ski mask. On Saturday a friend, who said he'd been back online for a couple of days (grrrr!) suggested I take the router out and see what happens. So I connected the Mac straight to the cable modem, and shazam! I came up on the Net. That gave me a window of opportunity to get caught up on a lot of stuff, before working out the question of why the router wouldn't come up. o While I was at it, I decided to configure my mail tool on the Mac to POP my mail from the new account. Once that's working reliably, I can abandon my home.com address. As far as I know, I set everything right. But I keep getting an "invalid user name or password" error. Seems to me I've seen mail whiz by indicating that others have had this problem. I saw several complaints, but no solutions. Does someone know what's wrong and how to fix it? o This morning I tried once again to enable my router, hoping that just plugging it back in, and power cycling the cable modem (and the router too, which I don't think should be necessary) things would now magically be restored. They aren't. I couldn't get out to the Net. So I took the router back out again, and that's where it stands. My router, which has a dead simple Wizard setup routine, is set with the host name Cox gave me, Ethernet, Standard service, and to get its IP and DNS from the ISP (meaning through DHCP), same as it has always done. I haven't changed a thing. Many thanks to any who can answer my questions. -- Lynn David Newton Phoenix, Arizona http://www.eecs.umich.edu/~lnewton