Just a final note on this subject, since it *SEEMS* to be back up. Who knows! Everytime I called Cox's Tech Support it was busy, and then I Finally got in. I had to wait on hold for a hour and a half but I got in. After waiting, I finally got to talk to a guy that told me the servers were down, bleh bleh bleh. I asked if we would be reimbursed for the time spent down (since my mom works from home, and she couldnt work the last 2 days (she gets her work from email)) His response to this, was "Cox's Email is a free service that you don't pay for" What a joke. So, don't try to get any money off this month's bill, it's *NOT* going to work. ;) Tyler