On Sat, 2002-01-26 at 08:37, Victor Odhner wrote:
> 
> But I hope this doesn't bring Cox down.  This has
> in fact been a real bitch for them, as much as they
> did screw this up.  As the tech support guy pointed
> out to me, they really didn't have much time to pull
> their act together on this.  I've worked on massive
> conversions, and we didn't screw them up, but they
> had a year or so to plan!  I still like Cox, and
> I like what the tech support guy said:  Cox has
> resolved never to trust their ISP service to another
> company.  They intend to let the buck stop with them
> so that they can deliver real service.  Based on
> other aspects of their service, I tend to believe it.
> 
----
Heck - they'll get it fixed in the next service pack

;-)

Craig