I would second John's motion that XO is on shaky ground.  There are other 
large fish like AT&T, MCI WorldComm, Sprint, and Time Warner that you could 
also consider.  In the end though, Qwest owns the copper in Phoenix and 
thus Qwest will be involved.  The company I represent uses Time Warner here 
in Phoenix, AZ and Level3 in Arlington, TX and have had good service with 
both.  Additionally, we have had our ups and downs with Qwest, but they are 
getting better.

The last option to consider would be a smaller ISP.  Many times you can get 
a lower price from them and more personalized service.

There are a lot of fish in the sea and what may taste good to one sailor, 
doesn't to the next.

Gilbert T. Gutierrez, Jr.
Operations Manager
Phoenix Internet

At 05:43 PM 2/21/2002 -0700, John wrote:
>I would totally avoid XO they are about to declare bankruptcy!  they
>probalby will not shutdown as a result but getting order through until
>they restructure will be difficult.  Qwest has just totally revamped a lot
>of their internal orginization.  I've had some dealings as of late with
>them and they do seem a lot better organinzed than in the past.  Besides
>them there is only one other CLEC in town that hasn't or isn't about to
>declare bankrupty and that is Level3, but they will probably use Qwest
>fiber anyway to get to Mesa.  So IMHO I would cvontact Qwest or a Qwest
>master agent such as copperstate or intertel.
>
>/****************************************************************************/
>/                                                                            /
>/  John Kloian III                                    VP Network Operations  /
>/  Opnix, Inc.                                             http://opnix.com  /
>/                                                                            /
>/                     .Innovating Internet Intelligence.                     /
>/                                                                            /
>/****************************************************************************/