Hi Gilbert,

I am currently in Florida, and my wife is happy with the service.  When I
get back to Phoenix, if Qwest's VDSL service still sux, I'll investigate
switching.

What is your speed on Cox?

George


"Gilbert T. Gutierrez, Jr." wrote:
> 
> George,
> Have you switched to Cox yet?  I switched the first week that it was
> available at Anthem.  I promptly went on vacation the next week (just
> getting back yesterday).  I have not had any problems with their service
> yet, though their speed is very questionable and the cable channels are in a
> different order from Qwest's.
> 
> Personally, I did not use my Qwest VDSL that often (had it for nearly 2
> years) and when I did it worked (I get enough Internet at work and usually
> when I get home, the last thing I want to see is a computer and the
> Internet.).  I noticed Qwest's Cable going out every once and a while.
> 
> I switched not because of anything that Qwest did, but for financial
> reasons.  I paid about $80/month for VDSL and Basic Cable.  Now I pay an
> undisclosed amount for Cable modem service and every cable channel COX has
> (Its nice when your wife works for the cable company!).
> 
> Perceived Differences...
> Cox seems slower.
> Cox only provides 1 IP address (you can pay for additional), Qwest gave me 3
> IP addresses.
> QOS - it is too early to tell.
> Cost - I think they are about the same.
> 
> If someone is only having DNS issues, I would install a DNS Cache server on
> their machine.  My preference being Tiny DNS.
> 
> Gilbert
> 
> -----Original Message-----
> From: plug-discuss-admin@lists.plug.phoenix.az.us
> [mailto:plug-discuss-admin@lists.plug.phoenix.az.us]On Behalf Of George
> Toft
> Sent: Wednesday, May 15, 2002 7:25 PM
> To: plug-discuss@lists.plug.phoenix.az.us
> Subject: Re: DNS Problems
> 
> That won't do any good.  Their DHCP servers (in Anthem) return three IP's:
> a 192.168.x.x address, which routes but does not respond, plus the other
> two mentioned below.  Last September (or so), the first DNS failed.  Then
> the second one failed.  I confirmed this with ethereal.  I called them,
> and the CSR politely took my complaint.  Later that day, a supervisor
> called me back to explain failover - if the first one fails, it will
> roll over to the second name server.  "Yes," I said, "but your second name
> server has failed also."  It was down for over four days.  I set up my old
> Sparc box (Solaris 7 - see, I use UNIX as well as Unix) as a DNS and got
> back to work.  About once per week I would check on the name servers, and
> the primary NEVER CAME BACK UP!!!  (Never being defined as until Christmas).
> 
> There's a reason they lost their exclusive contract in Anthem.  Something
> about poor QoS maybe?  You can view my notes here:
> http://georgetoft.com/qwest
> 
> If you read my notes, you will see the futility in dealing with them.
> 
> George
> 
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