I have never used their support since I havent had problems :P

On Sun, 2003-10-19 at 15:57, Rob Wultsch wrote:
> There tech support sucks. I tried to buy a laptop without an OS and they 
> threw a shit-fit. I called up for a question and it took forever to get 
> a human (indian mind you). the quality of the laptop is not great 
> either... But the price was right.
> 
> Don't buy dell if you have the option to get something else.
> 
> James Bunnell wrote:
> > LOL, I have 4 Dells, never had a problem.
> > 
> > On Sun, 2003-10-19 at 15:26, Thomas Cameron wrote:
> > 
> >>So, after four and a half weeks of screwing with those idiots, I finally had
> >>to fix the damned thing myself.  Never again.  Dell will not get another
> >>penny from me or any of my clients again if I can help it.
> 
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