--------------Boundary-00=_5RP0CJD0000000000000 Content-Type: Text/Plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I will NEVER give my business to Cox again. I was even an installer for them for awhile. IMHO, they are the worst company to deal with in the valley.=0D When I finally got fed up with their flaky cable modem service, channels that were fuzzy and messed up on my TV, I totally ditched them and went w= ith Dish Network for my TV and DSL for my Internet. I have never regretted t= he change for a moment. My local channels are much clearer on the satellite than they ever were with Cox.=0D Plus, their customer service is absolutely horrible. It usually takes 45 minutes to get ahold of a CSR, and, when you do, they are semi-clueless.=20 The last dealings I had with them was when I sold my cable modem on Ebay = to a guy who lives here in Phoenix. He called and said that though my Cox account was closed, it still showed the cable modem on my account and ask= ed if I would call them and have it taken off of the account so that he coul= d add it to his.=0D Forty-five minutes on hold later, I finally got ahold of a CSR who comple= ted the transaction.=0D In my apartment complex we can have the small dishes. When I moved in in December 2000, there was 1 dish. Now, about 20% of the apartments have small dishes. That is a good barometer of Cox.=0D Dart=0D =0D _________________________________________________ =0D If I subtract the cable TV portion off my bill I get phone and cable=0D internet (Cox) for $72 (no the phone is NOT cheaper than Qwest). At the=0D =2E.10/min rates posted on the Cox web site, I'm left with 129 minutes of= long=0D distance until my bill is equal to yours.=0D =0D Granted, I still have Cox controlling some of what I can do, but unless a= =0D person regularly makes long distance calls I think Cox is a better value = (I=0D can't believe I just said that).=0D =0D So, you're NOT wrong, it just depends ;-)=0D =0D Bart=0D =20 --------------Boundary-00=_5RP0CJD0000000000000 Content-Type: Text/HTML; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
I will NEVER give my business to Cox again.  I was even an inst= aller for them for awhile.  IMHO, they are the worst company to= deal with in the valley.
When I finally got fed up with their flaky cable modem service, chan= nels that were fuzzy and messed up on my TV, I totally ditched them and w= ent with Dish Network for my TV and DSL for my Internet.  = I have never regretted the change for a moment.  My local channels a= re much clearer on the satellite than they ever were with Cox.
Plus, their customer service is absolutely horrible.  It usuall= y takes 45 minutes to get ahold of a CSR, and, when you do, they are semi= -clueless.  The last dealings I had with them was when I sold my cab= le modem on Ebay to a guy who lives here in Phoenix.  He called and = said that though my Cox account was closed, it still showed the cable mod= em on my account and asked if I would call them and have it taken off of = the account so that he could add it to his.
Forty-five minutes on hold later, I finally got ahold of a CSR who c= ompleted the transaction.
In my apartment complex we can have the small dishes.  Whe= n I moved in in December 2000, there was 1 dish.  Now, about 20= % of the apartments have small dishes.  That is a good barometer of = Cox.
Dart
 
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If I subtract the cable TV portion off my bill I get phone and cable=
internet (Cox) for $72 (no the phone is NOT cheaper than Qwest). At = the
..10/min rates posted on the Cox web site, I'm left with 129 minutes= of long
distance until my bill is equal to yours.
 
Granted, I still have Cox controlling some of what I can do, but unl= ess a
person regularly makes long distance calls I think Cox is a better v= alue (I
can't believe I just said that).
 
So, you're NOT wrong, it just depends ;-)
 
Bart
 
 
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