Let's add a few more steps before you do the rest does the system have a NIC is a cable plugged into it and going to the wall/switch is the link state of the card up or down (e.g. do you see glowing LEDs on the card now continue with the rest of the questions, heheh > Does the box have an IP address? > ifconfig > Can you ping other boxes on the same subnet? > ping > Does the box have a default gateway? > route -n > Can you ping the gateway? > ping > Do you have DNS servers configured? > cat /etc/resolv.conf > Can you ping hosts by IP on the Internet? > ping 66.218.71.198 > Is DNS resolving names? > host yahoo.com > Can you ping hosts by name on the Internet? > ping yahoo.com