A friend uses:
http://www.teamviewer.com
ET 

 

Ariel Gold writes: 

> So the other day I was in a Windows VM making sure a local non-profit's
> email got past Outlook's spam filtters, and was having problems connecting
> to the Exchange server. Anyways, someone provided me remote desktop support,
> and all I needed to do was point my web browser to the address he told me
> over the phone, authorize access, and the person was on my desktop. It took
> like 10 seconds. 
> 
> It turns out they were using Bomgar, which apparently works to provide
> support from a Linux environment to Mac, Windows, and Linux. I sent an email
> to them and they said the appliance covers 2 licenses and is $4,000. I
> really liked the no-hassle way to provide remote desktop support, but $4,000
> is too steep for me. Anyone know of a good, no-hassle alternative?
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