>
> What error do you get or what is the failure mode?

Operation timed out when attempting to contact plug.phoenix.az.us

This does not appear to be DNS... the name is resolving.
>
> Who is your ISP?

Qwest

>
> How do you connect to the internet?

? DSL

>
> Is the problem consistent or intermittant?

Consistent within the time frame checked (2:50pm 20, April)

>
> Please add to this if I am asking the wrong or not enough questions.  We
> want everyone to be able to reach

Also failed: ping to 66.98.190.6 from 70.58.251.133 and 70.58.124.253
Accessible from 209.145.199.146


Traceroutes:
Passed:
http://www.dnsstuff.com/tools/tracert.ch?ip=plug.phoenix.az.us
tracefromoregon (attached)
tracefromuk (attached)
tracefromchicago (attached)


Failed:
tracefromdallas (attached)
tracefromqwestdsl (attached)
tracefromrwc (attached)
tracefromohio (attached)

All failures occur between 207.218.245.110 and the host and all traces
go through 207.218.245.110.